Comments on: Passariellos Pizzeria & Italian Eatery – Voorhees, NJ http://chewru.com/passariellos-pizzeria-italian-eatery-voorhees-nj/ Sat, 10 Dec 2011 16:29:42 +0000 hourly 1 http://wordpress.org/?v= By: Chewru Guru http://chewru.com/passariellos-pizzeria-italian-eatery-voorhees-nj/comment-page-1/#comment-149 Chewru Guru Mon, 02 Jun 2008 18:05:00 +0000 http://chewru.com/2007/10/12/passariellos-pizzeria-italian-eatery-voorhees-nj/#comment-149 Driver - thanks for your viewpoint. In this economic climate, I'd opin that *anything* is negotiable as far as coupons go, but you made a good case for Passariello's surcharges. It sounds like they need to start paying you guys a little more, too. It sure is a lot of wear and tear on your vehicle in addition to the $40+ fillups. Driver – thanks for your viewpoint. In this economic climate, I’d opin that *anything* is negotiable as far as coupons go, but you made a good case for Passariello’s surcharges. It sounds like they need to start paying you guys a little more, too. It sure is a lot of wear and tear on your vehicle in addition to the $40+ fillups.

]]> By: Passariello's Delivery Driver http://chewru.com/passariellos-pizzeria-italian-eatery-voorhees-nj/comment-page-1/#comment-146 Passariello's Delivery Driver Fri, 30 May 2008 00:05:54 +0000 http://chewru.com/2007/10/12/passariellos-pizzeria-italian-eatery-voorhees-nj/#comment-146 As a driver, we make our earnings on tips and the service charge. We have to cover our own insurance, gas, and fees. Anytime we have that sign on our roof, we are liable. All that for a tip job where the tips will range from no tips to a couple of dollars average. Some of customers here treat us better than other shops I've worked for, but the service area is too large and we lose out on mileage. The STANDARD delivery charge is $1. You were charged $2 because you requested a delivery site outside of our zone. We have to draw the line somewhere. As a courtesy, we extend the delivery zone...which most places won't do, in order to get your business. Most other restaurants charge you the delivery fee, but only give a portion of that to the drivers. Pocketing the rest for themselves. Our company gives us the entire fee, but we are taxed 100% for our tips whereas most companies only report the credit card tips. As far as our information and not having online ordering, etc. I agree, it could be better, but you sited a classic example of coupon ordering mistakes. The coupons are made non-negotiable. As soon as you make an adjustment, you no longer have ordered what is on the coupon (especially toppings). It's the OLDEST way to get folks like you to spend more money. Entice you with the coupon and most companies know the customer will want to modify it. This happened all the time at my old place. COUPONS ARE GIMMICKS. Either go with the coupon EXACTLY or don't waste your time and get what you want. But don't blame the company for their business skills. The toppings are not like you get out of a frozen box or a fast food joint like Dominos/Pizza Hut/Papa John's factory. Papa John's "says all fresh ingredients", but they just get delivery drivers to cut the green peppers, onions and tomatoes...everything else is processed, same as the rest of them. We're not in the same category; our food is restaurant style, cooked everyday and made to order. I think all food is too expensive, but from what I've seen with comparable places, our prices are similar. But I am a driver, my job is to provide good delivery service. I can't control any aspect of food or store operations. Hopefully, that clears up at least the delivery miscommunication. As a driver, we make our earnings on tips and the service charge. We have to cover our own insurance, gas, and fees. Anytime we have that sign on our roof, we are liable. All that for a tip job where the tips will range from no tips to a couple of dollars average. Some of customers here treat us better than other shops I’ve worked for, but the service area is too large and we lose out on mileage.
The STANDARD delivery charge is $1. You were charged $2 because you requested a delivery site outside of our zone. We have to draw the line somewhere. As a courtesy, we extend the delivery zone…which most places won’t do, in order to get your business.
Most other restaurants charge you the delivery fee, but only give a portion of that to the drivers. Pocketing the rest for themselves. Our company gives us the entire fee, but we are taxed 100% for our tips whereas most companies only report the credit card tips.
As far as our information and not having online ordering, etc. I agree, it could be better, but you sited a classic example of coupon ordering mistakes. The coupons are made non-negotiable. As soon as you make an adjustment, you no longer have ordered what is on the coupon (especially toppings). It’s the OLDEST way to get folks like you to spend more money. Entice you with the coupon and most companies know the customer will want to modify it. This happened all the time at my old place. COUPONS ARE GIMMICKS. Either go with the coupon EXACTLY or don’t waste your time and get what you want. But don’t blame the company for their business skills.

The toppings are not like you get out of a frozen box or a fast food joint like Dominos/Pizza Hut/Papa John’s factory. Papa John’s “says all fresh ingredients”, but they just get delivery drivers to cut the green peppers, onions and tomatoes…everything else is processed, same as the rest of them. We’re not in the same category; our food is restaurant style, cooked everyday and made to order.

I think all food is too expensive, but from what I’ve seen with comparable places, our prices are similar.
But I am a driver, my job is to provide good delivery service. I can’t control any aspect of food or store operations.
Hopefully, that clears up at least the delivery miscommunication.

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